I like to help people. That sounds too simple, but most people today are not used to friendly customer service.
When in the office, I pick up the telephone as quickly as possible, answer my e-mails as fast as I can, handle fax documents promptly.
The other day, a client called and was surprised I answered the phone right away, and for some reason, was actually shocked it was me!
She explained, "I'm used to getting an automatic greeting message, punching in all sorts of prompts, and then ending up leaving a message or not getting my questions answered."
If you want your family, friends and colleagues to be happy with one of the most financial products and services needed to be purchased, then I'd hope you recommend me for the knowledge, timeliness and accuracy I do my work.